What we collect
From the form: your name, phone number, ZIP code, the service you select and any details you add. From phone calls: the calling number, the date and time, and any voicemail left.
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How we use it
We use your details to send your request to an independent, licensed local plumber who can help, and so that plumber can call or text you about it. Call records may also be reviewed to check that requests get a response.
Who we share it with
Your request is shared with the plumbing business that will contact you, and with the providers that run our phone line, form and website. Your personal information is not sold.
How long we keep it
We hold request and call records only for as long as we need them to handle requests and run this service.
Your choices
You can ask us to delete your information at any time. Send the form on our contact page with "delete my information" in the details box. No longer need the plumber who called? Say so and they will not contact you again.
Changes
We may update this policy, and the current version will always be posted on this page.